Privacy Policy

Effective Date: 1st April 2026

Beyond The Split (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://beyondthesplit.ca/

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Voluntarily

  • Full name
  • Email address
  • Phone number
  • Any information submitted through contact forms, bookings, or inquiries

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral source
  • Cookies and tracking technologies

c. Communication Data

If you opt in to receive communications:

  • Email correspondence
  • SMS/text message interactions
  • Appointment confirmations and reminders

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide services
  • Schedule appointments and send reminders
  • Improve website performance and user experience
  • Send updates, promotions, or service-related communications (if consent is provided)
  • Comply with legal obligations

3. SMS Communications and Consent

If you provide your phone number and opt in, you may receive SMS (text) messages from us related to:

  • Appointment confirmations and reminders
  • Service updates
  • Follow-ups related to your inquiry

Important SMS Disclosures:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • You can request help by replying HELP or contacting us directly

No Sharing of SMS Data (CRITICAL COMPLIANCE)

We do not sell, rent, or share your phone number or SMS opt-in information with third parties or affiliates for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and performance
  • Understand visitor behavior
  • Improve functionality and content

You can adjust your browser settings to refuse cookies; however, this may impact website functionality.

5. Sharing and Disclosure of Information

We may share your information only in the following situations:

  • With trusted service providers (e.g., website hosting, CRM systems, email/SMS platforms) under strict confidentiality agreements
  • When required by law or legal process
  • To protect our rights, safety, or property

We do not sell or trade your personal information.

6. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no method of internet transmission is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations

8. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for communications (including SMS and email)

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Beyond The Split
Email: kathy@beyondthesplit.ca
Website: https://beyondthesplit.ca/

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